Customer Service - Program Requirements
| Course # | Title | Credits |
|---|---|---|
| BADM 140 | Principles of Marketing | 3 |
| BUS 240* | Customer Service Management | 3 |
| CAPP 118T* | Short Courses: MS Access | 1 |
| SP 120C | Interpersonal Relations/Communications | |
| or | ||
| SP 215 | Negotiations/Conflict Resolution | 3 |
| TASK 150 | Customer Service Strategies | 3 |
| WRIT 122C* | Introduction to Business Writing | 3 |
| Total Credits | 16 |
*Indicates prerequisite and/or corequisite needed. Check course description.