The Emergency Dispatcher certificate program provides students with entry level knowledge of the demands of a career as an emergency dispatcher. The 911 dispatcher is the first link in the 911 system. Upon completion of this program, students will:
- Understand emergency dispatcher terminology and report writing;
- Discuss stress and crisis intervention strategies;
- Describe legal responsibilities, ethics, and criminal and civil law practices as they relate to emergency dispatch; and
- Utilize computer applications.
- The Emergency Dispatcher program is open to all high school graduates or equivalent, who meet the standards for employment in the 911 field, including good physical condition and high moral standards.
- Reading and writing skills are important. Students who place below College Writing on the Compass test may need to take additional developmental courses in order to take WRIT 122.
- There may be course fees associated with some courses in the program. Consult the semester schedule for additional information.
Opportunities After Graduation
Students successfully completing this program have the skills and knowledge for successful employment as an emergency dispatcher in a 911 system.
For general information, contact the Admissions office: (406) 756-3847
Kris Long, BAS, NREMT-P
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Last modified: January 24, 2014